Blancfold Systems
From scattered laundry records to a product system built around the next order.
The starting point
Orders, customer details and payments were the core problem to organise. The product needed to make a busy laundry’s next action clear while staying practical for a small operation.
What needed attention
- Designed around the order lifecycle rather than a generic dashboard
- Connected customer history, garment status and payments
- Created role-aware workflows for owners and staff
- Prioritised order status and next actions over dashboard metrics
What changed
A defined v1 system connecting intake, garment status, payments and oversight, with a clear path to operator testing.
- Operations
- Workflow
- Product system
